tusharghai40
KF Rookie
Hi, my account balance for BOI has turned negative. Even after complaining with RBI ombudsman I have received the following reply from BOI.
"
Sir,
Kindly refer your captioned complaint.
Please note that balance in your account no. ****3935 is Rs.152.00 (Credit balance) as on 31-08-2023.
Total Lien marked amount in your captioned account for Minimum Balance charges is Rs.1711/- as on 31-08-2023
which will be charged whenever balance will be available in account.
You are hereby requested to regularize your account at the earliest and keep average quarterly balance in account
Kindly contact Branch for the details."
I did reply saying that lien charges are just like negative balance and due to that I am unable to close my account.
Any Help and Suggestions regarding this would be appreciated.
"
Sir,
Kindly refer your captioned complaint.
Please note that balance in your account no. ****3935 is Rs.152.00 (Credit balance) as on 31-08-2023.
Total Lien marked amount in your captioned account for Minimum Balance charges is Rs.1711/- as on 31-08-2023
which will be charged whenever balance will be available in account.
You are hereby requested to regularize your account at the earliest and keep average quarterly balance in account
Kindly contact Branch for the details."
I did reply saying that lien charges are just like negative balance and due to that I am unable to close my account.
Any Help and Suggestions regarding this would be appreciated.