Khushboonaz
KF Rookie
I am going to share my experience with digital rupee wallet with kotak mahindra bank.
I received an amount of ₹5574 from Joginder on 30 January 2025 in the evening from my Kotak Mahindra Bank digital rupee wallet. At that time I got a message from the bank. But when I checked the amount in the kotak digital rupee wallet, it was showing something went wrong please try again then i left it at that time . When I went to check it the next morning, it was showing the same error after that I uninstalled the app and reinstalled in the evening and then recovered the wallet and logged in, then I found that my wallet amount was showing zero and then i checked
In the transaction history, it was showing that the amount of 5574 was received. But when I am going to redeem my received amount to kotak bank account its showing sorry you don’t have sufficient balance. Now almost cross 24 hours and till now showing my digital wallet amount is zero . My question is where is my amount .
This means that Kotak Mahindra Bank has stolen my amount of ₹5574.
You can see the images below.
I received an amount of ₹5574 from Joginder on 30 January 2025 in the evening from my Kotak Mahindra Bank digital rupee wallet. At that time I got a message from the bank. But when I checked the amount in the kotak digital rupee wallet, it was showing something went wrong please try again then i left it at that time . When I went to check it the next morning, it was showing the same error after that I uninstalled the app and reinstalled in the evening and then recovered the wallet and logged in, then I found that my wallet amount was showing zero and then i checked
In the transaction history, it was showing that the amount of 5574 was received. But when I am going to redeem my received amount to kotak bank account its showing sorry you don’t have sufficient balance. Now almost cross 24 hours and till now showing my digital wallet amount is zero . My question is where is my amount .
This means that Kotak Mahindra Bank has stolen my amount of ₹5574.
You can see the images below.
