I need help!!

sayandeb

KF Expert
On August 3, 2024, my father passed away. He had purchased a term insurance policy at the age of 46 on June 7, 2022. Because this was an early claim, the LIC caused a significant delay in processing it, and my mother received the claim on July 28, 2025.

The policy was facilitated by my father's sister, who is an LIC agent. While I acknowledge her efforts in getting the claim approved, I believe it was her ethical duty to do so. It has come to my attention that she may have informed her superiors that my mother would invest a portion of the claim amount, specifically 5 lakhs from the total claim of 25 lakhs, in an LIC pension policy, Jeevan Akshay VII Option F, if the claim was approved. However, I have expressed to my aunt that we do not wish to make any investments with LIC. Despite my repeated refusals, her superiors are now pressuring her to secure a policy, which is causing her emotional distress as they are making statements that she finds unacceptable.

The agent is attempting to influence my mother's decisions through emotional appeals. While this is a family matter, my primary concern is protecting my mother's financial interests, specifically regarding LIC investments. I am not interested in pursuing any further investments with LIC at this time.

Furthermore, her superior informed her that, due to her persistent efforts in persuading my mother to make a future investment from the fund, the claim would be processed swiftly, or it would take over two years. Despite our compliance with all requirements, including verification and office visits, the LIC authorities are still delaying this claim. Could anyone (@TaxWiser @zacobite ) please offer assistance or suggestions?
 
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