SBI cashback credit card limit decreased. What to do now?

[vishalprakash]

This morning, I received a message that my credit limit has been revised to 50000 from 90000. I have never missed a payment in my life since I have started using credit cards, so missed payment can't be the reason for sure. Can anyone tell me what did i do wrong? If nothing wrong has been done by me, then why the limit decreased?

I contacted customer care, the said it got revised due to internal policies. The customer care person tried to increase manually but it got rejected, I received the sms as well.

What do now? Where to reach? Should I lodge a complaint at RBI CMS?

I have already mailed customer care, but they will respond quoting "due to internal policies".

 

[krishna1718]

nothing can be done improve cibil score and request limit with higher itr about 10 lakhs after 3 to 6 months or close not using credit cards if any, check whether you have any other sbi card know about FOIR this may be reason but not sure