Hi,
I have received a call for sbi representative saying if i am interested in applying for credit card. I was actually looking for a credit card and agreed. She took some basic info and told me an agent will come for verification and a person came took phone and did some aadhar authentication. Later i got a call explaining the details and benefits of the card. In that call i signed some docs digitally and the agent on call said application is in process. Few days later received another call saying verification and he confirmed all my details and said confirmed successfully. I checked the status of card after a day and my card is in rejected status. Called the first sbi representative and she said there is a mismatch in address and in fact i made a mistake in giving door number. she said she will apply again and this time with correct door number it wont be rejected. Since i need a credit card badly, i agreed for the same. All the process happened again except the last verification call. Now the weird part is when i am checking the application status for the card it is showing that i am entering incorrect application number. I have the application number and when i enter first, i get otp on my mobile and when i see status it is saying incorrect application.
Dont know what to do know. If you think this looks stupid, please ignore my stupidity and help me how i can proceed
I have received a call for sbi representative saying if i am interested in applying for credit card. I was actually looking for a credit card and agreed. She took some basic info and told me an agent will come for verification and a person came took phone and did some aadhar authentication. Later i got a call explaining the details and benefits of the card. In that call i signed some docs digitally and the agent on call said application is in process. Few days later received another call saying verification and he confirmed all my details and said confirmed successfully. I checked the status of card after a day and my card is in rejected status. Called the first sbi representative and she said there is a mismatch in address and in fact i made a mistake in giving door number. she said she will apply again and this time with correct door number it wont be rejected. Since i need a credit card badly, i agreed for the same. All the process happened again except the last verification call. Now the weird part is when i am checking the application status for the card it is showing that i am entering incorrect application number. I have the application number and when i enter first, i get otp on my mobile and when i see status it is saying incorrect application.
Dont know what to do know. If you think this looks stupid, please ignore my stupidity and help me how i can proceed