SCB / Standard Chartered Bank credit card management software has undergone upgrades around 4-5 months ago. I am having multiple credit cards issued by Standard Chartered Bank. Recently, the bank has consolidated all card accounts under one credit card number (different from all the issued cards).
Probably there are instructions issued by authorities to consolidate credit limits across multiple card accounts issued by the same bank. I think it is a decent initiative to control the risk exposure of the banks.
While other banks have consolidated / shared spend limits across multiple card accounts, the card statements are still issued individually for each card account. The authorities have also prescribed to the banks to allow customer to change the billing date for a given card account. This is once in lifetime opportunity, or probably one change in multiple years may be allowed.
SCB has started to issue consolidated billing statement. Individual card spends, total dues, minimum due, charges are not visible any more.
I requested them to change billing date for card accounts but they simply declined my request. This is totally in violation of the guidelines and need to be corrected.
If there are any legal consultants who can help to file a claim for harassment I am ready to share details and also offer them a good share in the compensation amount.
Probably there are instructions issued by authorities to consolidate credit limits across multiple card accounts issued by the same bank. I think it is a decent initiative to control the risk exposure of the banks.
While other banks have consolidated / shared spend limits across multiple card accounts, the card statements are still issued individually for each card account. The authorities have also prescribed to the banks to allow customer to change the billing date for a given card account. This is once in lifetime opportunity, or probably one change in multiple years may be allowed.
SCB has started to issue consolidated billing statement. Individual card spends, total dues, minimum due, charges are not visible any more.
I requested them to change billing date for card accounts but they simply declined my request. This is totally in violation of the guidelines and need to be corrected.
If there are any legal consultants who can help to file a claim for harassment I am ready to share details and also offer them a good share in the compensation amount.
