Maitri Maniya
KF Mentor
I’m applying for the AU Ixigo Credit Card, and the "Name as on PAN Card" field was auto fetched during the process. Unfortunately, the name displayed is incorrect, and the field is read-only, so I can't make any changes. 
Unable to Edit "Name as on PAN Card" While Applying for AU Ixigo Credit Card
- Thread starter Maitri Maniya
- Start date
santoshraut
KF Expert
You have to first update name on PAN if anything wrong, or update once if there is any glitch
Maitri Maniya
KF Mentor
the PAN details are correct. i'm sure. but is there any way to go back and edit the detail? the name and dob was auto fetched even before entering the PAN number
I called on the customer care number. but unable to speak with the customer care executive. there were 2 options for credit card holders and 2nd is for don't have credit card. i choose option 2. the call was ended saying "we will reach out to you soon". but didn't get any updates from them. i dropped an email but no reply
Usually when PAN details are fetched there won't be any name mismatch. But since you have confirmed your PAN and name on income tax portal is correct and you have dropped mail to AU customer care, your only recourse I'm afraid is to wait for their reply.
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