mohammad_zaan
KF Expert
HI, ALL MY DEAREST
First, Wishing You A Very Happy New Year 2026 !
PLEASE READ – A SINCERE APPEAL FOR SUPPORT
I was trying to complete my video KYC for a genuine reason when an officer connected with me on a call.
Unfortunately, the officer was not aware that a customer was already connected. During that time, the KYC officer and his colleague were openly using abusive and offensive language against the entire customer community.
Soon after, I myself was also verbally abused on the same call.
This was extremely shocking and emotionally disturbing.
Even after reporting this serious issue, Roar Bank has taken no action so far.
I request you to please think for a moment —
If a bank’s officers can abuse customers so casually, what does that say about their values and training? If this reflects the real culture of Roar Bank, then I humbly request everyone not to associate with such an institution.
Along with this, their credit card benefits have also deteriorated badly.
Earlier, they advertised 10% and even 20% cashback, but today it has been reduced to just 1%. This itself speaks volumes about their reality.
I genuinely need your support so that Roar Bank understands the seriousness of abusing the customer community and realizes that such behavior has consequences.
My humble request to you:
Please leave a negative review for the Roar Bank app on the Google Play Store
Also post a negative review for Unity Small Finance Bank
In your review, please mention clearly:
“This is the kind of training given to KYC officers, where abusing the entire customer community seems acceptable.”
If you wish to support me on Twitter (X), my handle is @MRFAIZANK.
Every single support matters — even one review or one post can make a difference.
With folded hands, I request you all to stand with me.
Together, we can show them the limits of how customers should be treated.
Your support is my strength
Thank you from the bottom of my heart
Warm Regards
Faizan
First, Wishing You A Very Happy New Year 2026 !
PLEASE READ – A SINCERE APPEAL FOR SUPPORT I was trying to complete my video KYC for a genuine reason when an officer connected with me on a call.
Unfortunately, the officer was not aware that a customer was already connected. During that time, the KYC officer and his colleague were openly using abusive and offensive language against the entire customer community.
Soon after, I myself was also verbally abused on the same call.
This was extremely shocking and emotionally disturbing.
Even after reporting this serious issue, Roar Bank has taken no action so far.
I request you to please think for a moment —If a bank’s officers can abuse customers so casually, what does that say about their values and training? If this reflects the real culture of Roar Bank, then I humbly request everyone not to associate with such an institution.
Along with this, their credit card benefits have also deteriorated badly.Earlier, they advertised 10% and even 20% cashback, but today it has been reduced to just 1%. This itself speaks volumes about their reality.
I genuinely need your support so that Roar Bank understands the seriousness of abusing the customer community and realizes that such behavior has consequences. My humble request to you:Please leave a negative review for the Roar Bank app on the Google Play Store
Also post a negative review for Unity Small Finance Bank
In your review, please mention clearly:
“This is the kind of training given to KYC officers, where abusing the entire customer community seems acceptable.”
If you wish to support me on Twitter (X), my handle is @MRFAIZANK.Every single support matters
— even one review or one post can make a difference. With folded hands, I request you all to stand with me.Together, we can show them the limits of how customers should be treated.
Your support is my strength Thank you from the bottom of my heartWarm Regards
Faizan
