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[mkate]

Is that so? I applied few months back and I got the upgrade. You can talk with the customer care and I am sure they will sort out the issue if any.

I already have salary account with Kotak & 811 too.
I'm not getting the option for upgrade.

 

[sayantandas]

I already have salary account with Kotak & 811 too.
I'm not getting the option for upgrade.

You can escalate the issue with the customer care and see what they say. A similar thing happened with me when I wanted to open an account in Indie. I already had a Indusind account and for a long time was not able to apply. After escalating the issue and having continuous conversations with the customer care they solved the issue and I was able to open one. Maybe, in the same way, talking to customer care might solve the issue and you might get an upgrade. Also tagging the nodal officer will help as it did in my case.
Happy to help!

 

[mkate]

I already have salary account with Kotak & 811 too.
I'm not getting the option for upgrade.

I'm considering leaving privy status & closing my salary account with Kotak to get 811 super.

 

[sayantandas]

I'm considering leaving privy status & closing my salary account with Kotak to get 811 super.

You can consider doing that but before doing so just have a word with your RM or customer care about the issue.

 

[mkate]

Even they're not allowing to open 811 super if you already have other varient account.

 

[mkate]

Can we close all relationship with Kotak & get 811 super afresh ?

 

[sayantandas]

Even they're not allowing to open 811 super if you already have other variant account.

Yeah that's what I also heard. Maybe you can close your other account and open 811 account.

 

[sayantandas]

Can we close all relationship with Kotak & get 811 super afresh ?

That I don't know. Maybe you can talk with the customer care or branch where you hold your account.