Federal Credit Card Amount Debited but Order Not Placed on Flipkart

PayKaroAbhi

KF Rookie
I was ordering a product worth 63.5K on Flipkart with Federal Bank Credit Card EMI, and the moment I entered the OTP and hit the confirm button, it got stuck there and it threw me back to the payment method page again after a minute but the amount got debited from my card instantly. Flipkart is showing the order as Not Placed and contact the bank if amount debited.

The amount got debited on 20th Dec at 11 AM and still it's not reversed. What should I do?

I asked them not to convert it into EMI and they replied that It is not processed as EMI but I'm not sure if it's not processed because the amount didn't reach the merchant or it's basis my request.

I had already raised a request for dispute already and this bank has given me a timeline of 45 days without providing any temporary credit.

My billing date is also on 3rd Jan. I'm completely stuck in between a huge financial burden for which I'm not even responsible!
 
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