I am looking for a home loan. HDFC is offering @8.55% and Canara bank @8.4%. However, other than interest rate, how do these two banks compare in terms of:
1. Customer experience / support - how helpful the staff is? how easy or difficult it is to get something done?
2. Processes - For the following tasks, how easy or difficult the process is? e.g., can it be managed simply through app/website or by sending an email or does it require in-person visit to the branch?
a) To increase/decrease the EMI amount
b) Prepayment
c) Disbursement
Looking forward to valuable advice from the community members.
1. Customer experience / support - how helpful the staff is? how easy or difficult it is to get something done?
2. Processes - For the following tasks, how easy or difficult the process is? e.g., can it be managed simply through app/website or by sending an email or does it require in-person visit to the branch?
a) To increase/decrease the EMI amount
b) Prepayment
c) Disbursement
Looking forward to valuable advice from the community members.
