Internal Error while applying for BOB Scapia card. Has anyone seen the issue before?

[himanshubansal93]

Hi, I tried to apply for BOB Scapia card but as soon as I logged into the app, it showed "There was an internal error," and it is not letting me either move forward or restart card application. Could anyone please help how to solve this issue?

Also, what other options are available that offer benefits like scapia?

 

[anuragmukherjee28]

Yes, this issue is quite common with the BOB/Scapia app. The “internal error” usually means the application is stuck on their backend and doesn’t let you proceed or restart.

You can try logging out and checking again after a day, or reinstalling the app and trying from a different device or network. If that doesn’t work, the practical solution is to contact BOB customer care or visit a branch, they can reset or cancel the stuck application from their system.

As for alternatives similar to Scapia (good for foreign spends), you can look at cards like Niyo Global, HDFC Regalia, Axis Atlas, or even a forex card depending on your usage. They’re not identical, but cover similar travel/forex benefits.