Kotak 811 Super Account Upgrade

[Bicky]

I can't able to upgrade my existing Kotak 811 savings account to a super account.

 

[arjungoyal12]

What is the reason bank giving you of not doing it?

 

[Bicky]

What is the reason bank giving you of not doing it?

I have checked in my Kotak 811 app, and when I am trying to upgrade, it's showing me an error: Cannot upgrade currently. I also called the Kotak helpline, and they are saying currently the upgrade is not for everyone.

 

[amitvicky]

I have checked in my Kotak 811 app, and when I am trying to upgrade, it's showing me an error: Cannot upgrade currently. I also called the Kotak helpline, and they are saying currently the upgrade is not for everyone.

How old is your account and how is the usage??

 

[Bicky]

How old is your account and how is the usage??

I opened this account in January 2022, and I only use it for small UPI transactions, maintaining a monthly balance of roughly ₹10,000 to ₹15,000.

 

[amitvicky]

I opened this account in January 2022, and I only use it for small UPI transactions, maintaining a monthly balance of roughly ₹10,000 to ₹15,000.

I hope you are trying in their new app kotak 811, this has a different logo showing 811 and the infinity sign.

 

[Bicky]

I hope you are trying in their new app kotak 811, this has a different logo showing 811 and the infinity sign.

Yes, I'm trying to upgrade from the new Kotak 811 app.

 

[amitvicky]

Yes, I'm trying to upgrade from the new Kotak 811 app.

May be they have completed their quota.

 

[mkate]

I already have a Kotak Everyday Savings account, so I'm unable to open a Kotak 811 Super account. Will closing the Everyday Savings account help me get a Kotak 811 Super account?

 

[amitvicky]

Rather than closing the account that you currently have, try to upgrade the same to 811 super account.

Get the new 811 app and try to upgrade thru it.
It will hardly take 5 minutes if you are eligible.

 

[mkate]

Its not upgrade, its downgrade & bank doesn't do that. (All other kotak bank account variants are superior than 811)
Moreover, as I hold non-811 account 811 app doesn't work for me, it redirects me to main app.