Mobikwik wallet to bank transfer

[Aone]

I am transferring my balance mobikwik wallet to bank but my transaction is in pending status from more than 1 week.
And I am also raised complaint many times but my money get not refunded or transaction not successful
What to I do now

 

[krishna1718]

raise complaint , dm in twitter try to resolve and close mobikwik which is a fraud app