aakashkapoor
KF Rookie
I just wanted to share a small victory after almost four years of dealing with a very frustrating credit report issue. Maybe this helps someone who ends up in a similar mess.
Back in mid-2021, I signed up for a BNPL-style card from a popular fintech. Later, I realized it was being reported as a consumer loan, which I didn’t want, so I closed it the same year. I thought that was the end of it, clearly, it wasn’t.
A few months later, I noticed a loan entry from one finance partner appearing on my credit report. Then another entry from a different partner showed up the next year. Two loans for one card? Made no sense. Still, I kept getting NDCs and assumed things were sorted.
But from 2021 all the way to 2025, these loan entries kept reappearing. Sometimes the dates changed, sometimes the amounts, sometimes the loan was reopened even after closure. If I didn’t have a credit monitoring subscription, I honestly wouldn’t have known half of this was happening.
The final straw came this year when the same loan suddenly appeared under a completely new lender name. That’s when I pushed back hard. The company initially brushed it off, but I escalated it to the RBI with all the emails, tickets, and inconsistent data they’d been updating on my report.
That finally did the trick. They corrected everything and compensated me ₹50,000 for the stress and inconvenience. My guess is they realized the seriousness once it reached the regulator.
My takeaways:
• Keep a credit report subscription,it’s genuinely useful.
• Don’t hesitate to escalate when you know something is wrong.
• Always document everything.
• And most importantly, never assume banks or fintechs are error-proof.
Expert opinions welcome!
Back in mid-2021, I signed up for a BNPL-style card from a popular fintech. Later, I realized it was being reported as a consumer loan, which I didn’t want, so I closed it the same year. I thought that was the end of it, clearly, it wasn’t.
A few months later, I noticed a loan entry from one finance partner appearing on my credit report. Then another entry from a different partner showed up the next year. Two loans for one card? Made no sense. Still, I kept getting NDCs and assumed things were sorted.
But from 2021 all the way to 2025, these loan entries kept reappearing. Sometimes the dates changed, sometimes the amounts, sometimes the loan was reopened even after closure. If I didn’t have a credit monitoring subscription, I honestly wouldn’t have known half of this was happening.
The final straw came this year when the same loan suddenly appeared under a completely new lender name. That’s when I pushed back hard. The company initially brushed it off, but I escalated it to the RBI with all the emails, tickets, and inconsistent data they’d been updating on my report.
That finally did the trick. They corrected everything and compensated me ₹50,000 for the stress and inconvenience. My guess is they realized the seriousness once it reached the regulator.
My takeaways:
• Keep a credit report subscription,it’s genuinely useful.
• Don’t hesitate to escalate when you know something is wrong.
• Always document everything.
• And most importantly, never assume banks or fintechs are error-proof.
Expert opinions welcome!
