Need Help: Victim of Online Fraud via Fake Mobile Tower App

Hi everyone,
I need your help regarding a recent online fraud incident I experienced. Here’s a brief overview:
What Happened:
  • I explored leasing my land for a mobile tower and received a call from someone claiming to be from American Tower Corporation (ATC).
  • After discussing details, I paid a ₹99 registration fee via an APK app provided by the caller, branded as "American Tower".
  • Despite confirming American Tower’s legitimacy online, ₹49,200 was fraudulently debited from my RBL Bank Duet Credit Card shortly after the payment.
Immediate Actions Taken:
  • I blocked my credit card immediately.
  • Reported the fraud to RBL Bank and filed a complaint with the Cyber Crime department (1930).
Bank Update:
  • RBL Bank informed me that since the transaction used an OTP (obtained through the app), they aren’t liable, and I’m being asked to pay the amount.
My Concern:
  • I suspect the fake APK app facilitated the fraud, possibly containing malicious code or unauthorized transaction methods.
Seeking Help With:
  • Has anyone dealt with similar fraud involving fake tower offers or apps?
  • Advice on escalating this to RBI, Ombudsman, or legal channels.
  • Success stories in recovering funds after reporting to 1930.
  • Steps to hold the scammers accountable.
Any advice or guidance would be greatly appreciated.

Thank you for your support.


— Tej Kumar Sahu
 
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