Payzapp customer care

aajmera

KF Expert
Can anyone help me on how to reach payzapp customer care.
I have recently did one transaction and my amount has been deducted.
However my transaction is not successful

Also, they have changed 150 extra on that transaction asa surcharge amount
 

vamsi18

KF Ace
You can raise ticket in the app.
In app go to passbook select the transaction and raise ticket.
Or you can click on your name in payzapp app and then help centre and select the transactions and click on the issue transaction and then select 'Money deducted from my wallet" option and raise ticket
 

zacobite

KF Mentor
Can anyone help me on how to reach payzapp customer care.
I have recently did one transaction and my amount has been deducted.
However my transaction is not successful

Also, they have changed 150 extra on that transaction asa surcharge amount
what did u pay for? why surcharge? fuel, rent??
 

zacobite

KF Mentor
Education fees
if transaction is not successful then money will refund in 48-72 hrs.. however do check if a utr number was generated.. if yes then it was successful.pls chk with institution you paid.. or raise a dispute with payzapp.. help centre.. choose transaction and raise ticket
 
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