DivyanshuD
KF Rookie
While purchasing many stuff I have faced issue where the vendor(shop owners) end up adding MDR amount i.e. 1-4% on my total bill when I try to pay via Credit Card. When I deny to pay extra charge as a customer they ask me either to pay via cash or UPI. Is this practise legal according to RBI? If no, then where can we raise official complaint against such vendors who are charging extra amount to customer which should be ideally payed by them.