Regarding credit card recovery agency

[ravinddra Nath]

Once they send me email first installment you paid and remaining amount paid after reacived settlement letter. But after that they are saying you make DD first then we provide settlement letter. If I am trying to contact with bank High authority they also saying you can only contact with recovery agency. Now what should I do please any one reply

 

[arjungoyal12]

You should surely contact someone from Higher Authority. If you think they are not going by rules, you can complaint to RBI as well

 

[ravinddra Nath]

Thank you for replying