Yes Bank Collection agency in Cyber Crime

[thirupathi]

Hi,
This is Thirupathi
My friend take credit card in yes bank, he is not paid so many months, collection agency call to my friend he take settlement letter not in mail what's app through my friend ask to mail confirmation, but yes bank credit card team updated wrong mail id, he is not accepted after that, collection agent call to sister in law and friends, she is used abused language on friends and family, We are approached yes bank collection team they are very lazy, He said I am unable to provide collection agency details you can send mail will take action, collection agency call to another persons how it is possible how they will get numbers she is called 30-40 in with in 3 hours,
How to resolve the issue, how we can find how they will get that numbers?

 

[raj..]

Hi,
This is Thirupathi
My friend take credit card in yes bank, he is not paid so many months, collection agency call to my friend he take settlement letter not in mail what's app through my friend ask to mail confirmation, but yes bank credit card team updated wrong mail id, he is not accepted after that, collection agent call to sister in law and friends, she is used abused language on friends and family, We are approached yes bank collection team they are very lazy, He said I am unable to provide collection agency details you can send mail will take action, collection agency call to another persons how it is possible how they will get numbers she is called 30-40 in with in 3 hours,
How to resolve the issue, how we can find how they will get that numbers?

This happens when you download a app and without checking just clucking on "allow". Whenever you install a bank app they will ask for contacts permission mostly. Instant loan app also does same.
But they should have not done that rude thing, you can complaint this to rbi ombudsman.

 

[aarkhanna]

This happens when you download a app and without checking just clucking on "allow". Whenever you install a bank app they will ask for contacts permission mostly. Instant loan app also does same.
But they should have not done that rude thing, you can complaint this to rbi ombudsman.

Hi,
This is Thirupathi
My friend take credit card in yes bank, he is not paid so many months, collection agency call to my friend he take settlement letter not in mail what's app through my friend ask to mail confirmation, but yes bank credit card team updated wrong mail id, he is not accepted after that, collection agent call to sister in law and friends, she is used abused language on friends and family, We are approached yes bank collection team they are very lazy, He said I am unable to provide collection agency details you can send mail will take action, collection agency call to another persons how it is possible how they will get numbers she is called 30-40 in with in 3 hours,
How to resolve the issue, how we can find how they will get that numbers?

Take up this matter with CEO of Yes Bank by email at prashant.kumar@yesbank.in as it is misuse of data and privacy of an individual, and it appears that it cannot be shared without the consent of concerned bank, you may take advice of lawyer as it is clear case of breach and misuse of privacy / data and should be seriously viewed.

Hi,
This is Thirupathi
My friend take credit card in yes bank, he is not paid so many months, collection agency call to my friend he take settlement letter not in mail what's app through my friend ask to mail confirmation, but yes bank credit card team updated wrong mail id, he is not accepted after that, collection agent call to sister in law and friends, she is used abused language on friends and family, We are approached yes bank collection team they are very lazy, He said I am unable to provide collection agency details you can send mail will take action, collection agency call to another persons how it is possible how they will get numbers she is called 30-40 in with in 3 hours,
How to resolve the issue, how we can find how they will get that numbers?

Take up this matter with CEO of Yes Bank by email at prashant.kumar@yesbank.in as well as presidential.complaints@yesbank.in as it is misuse of data and privacy of an individual, and it appears that it cannot be shared without the consent of concerned bank, you may take advice of lawyer as it is clear case of breach and misuse of privacy / data and should be seriously viewed.

 

[thirupathi]

This happens when you download a app and without checking just clucking on "allow". Whenever you install a bank app they will ask for contacts permission mostly. Instant loan app also does same.
But they should have not done that rude thing, you can complaint this to rbi ombudsman.

That my friend contant number not in my mobile, How they will track number, and collection team said customer updated your aadhar numbers in yes bank. Can I file cyber crime complaint on PS, She is called my sister in law number, My sister in law file the complaint that is better. Please suggest me

 

[raj..]

That my friend contant number not in my mobile, How they will track number, and collection team said customer updated your aadhar numbers in yes bank. Can I file cyber crime complaint on PS, She is called my sister in law number, My sister in law file the complaint that is better. Please suggest me

File complaint to the bank manager then police then RBI and also you can take help of lawyer.
But if you file a case then don't complaint to RBI