Unable to open Indie account

[sayantandas]

I have Indusind bank account and wanted to open Indie account. I gave the details and followed all the steps; in the end the application gave an error saying, "Error 27. We cannot proceed with your onboarding on INDIE. There is a mismatch between Aadhar and PAN details entered. Please contact our help desk at indie@indusind.com for further details".
I had given all the details correctly but still they showed the error.
I tried to contact them several times but no response was given other than automated replies. Is it because I hold a bank account with Indusind that it is not allowing me to create indie account or is there some other problem.
Please help!!

 

[sayantandas]

Update:
I tried to access Indie app again. Now it is giving the message "Unable to perform action. Something went wrong, please try again later."
I am utterly confused now. If anyone could help regarding this issue. Thanks.

 

[SUBARNA]

Same problem .i hold indusind delight savings account but unable to open indie account.when i put my pan number and aadhaar number and otp, it shows error " unable to perform action"