Closed loans still active in cibil

peeyush1111

KF Rookie
I have 740 cibil.score but it has been same for 3 months. 3 accounts still open of 2022 even i have paid all three in 2022. These all are from mpocket
 
I have 740 cibil.score but it has been same for 3 months. 3 accounts still open of 2022 even i have paid all three in 2022. These all are from mpocket
if you dont have any active transaction related to credit score then it will not increase ,it will just stay still ,so try to use credit cards and pay the credit cards bill on time, this will help you to increase your credit score
 

shashwat

KF Ace
I have 740 cibil.score but it has been same for 3 months. 3 accounts still open of 2022 even i have paid all three in 2022. These all are from mpocket
You should reach out to mPokket. It's their fault and they can fix it.

I found these details online:

Grievance Redressal Officer – Raktim Addya
grievance@mpokket.com
– Tel No – 9748528353

The Grievance Redressal Officer may be reached on the number provided above anytime between 09 AM to 7 PM from Monday to Saturday or through the e-mail address above. The Grievance Redressal Officer shall endeavour to resolve the grievance within a period of 7 (seven) days from the date of receipt of a grievance.
 
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