Hi all
Recently i recd a call from pnb bank to apply cc and they said Kyc can be done on call
While on call o got 2 separate otp’s which i have them without reading the merchant name and sender
And within 2 minutes i realized it's a scam and they chargeed my card on Amazon platform
I made a company to cyber crime and the complaint is still under process
Where the bank just refused tye case and asked me to pay the amount which is one lakh. As they say the the transaction was authorised through an otp
Whereas as per rbi if we complain to the bank within 72 hours of fruad the bank has full authority to hold the payment. And i made the compiamt to the bank with in 5 mins
Is there anyone who has been in same situation or can can guide me
Recently i recd a call from pnb bank to apply cc and they said Kyc can be done on call
While on call o got 2 separate otp’s which i have them without reading the merchant name and sender
And within 2 minutes i realized it's a scam and they chargeed my card on Amazon platform
I made a company to cyber crime and the complaint is still under process
Where the bank just refused tye case and asked me to pay the amount which is one lakh. As they say the the transaction was authorised through an otp
Whereas as per rbi if we complain to the bank within 72 hours of fruad the bank has full authority to hold the payment. And i made the compiamt to the bank with in 5 mins
Is there anyone who has been in same situation or can can guide me
