drsanketmodh
KF Ace
My axis bank account debited 236 rs chargea on 8th august, my ild debit card was due for expiry in sep2024
Over telephonic call on 10thaugust, after i had raised concern over their social media team, they assured of no further deduction of charges for replacement card
Yet again on 20th august my account was debited 354rs charges.
After connecting to customer care via social media team, they told these are charges for new card issuance.
New card is not delivered to me, also old card is still in use and working
How is that fair?
Any help?
p.s. i didn't request for new card from my end
Over telephonic call on 10thaugust, after i had raised concern over their social media team, they assured of no further deduction of charges for replacement card
Yet again on 20th august my account was debited 354rs charges.
After connecting to customer care via social media team, they told these are charges for new card issuance.
New card is not delivered to me, also old card is still in use and working
How is that fair?
Any help?
p.s. i didn't request for new card from my end