Gold Scam Amazon Malabar

iamjain

KF Rookie
I want to bring to your attention the appalling customer service and fraudulent practices I’ve encountered with Amazon and Malabar. I purchased earrings from Amazon, and the seller of the product is Malabar (Order #408-0101722-XXXXX). Upon receiving the product, I noticed a discrepancy between the weight mentioned on the website, the bill, and the actual product.

I immediately contacted Amazon, who informed me that the product details were shared by Malabar and advised me to reach out to them through the buyer/seller message platform. Despite sending multiple messages, I received no response. After persistent efforts, I obtained Malabar's contact number from the bill and called them. They acknowledged the discrepancy and assured me of a partial refund on November 14. However, to date, I am being made to go back and forth between Amazon and Malabar, with no resolution and a complete lack of accountability from both parties.

This is a clear violation of consumer rights, and I need help in filing a case in the Consumer Court 🙏🙏🙏🙏
 

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Samkhu

KF Ace
If you have done the transaction through credit card then dispute the transaction with bank. They will open the case and provide resolution. Before that make every proof of discrepancy ready.
 
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